Listed below are questions that are often asked by our customers:
Why should I buy from Bon Jewels Girly Boutique?
Bon Jewels offers high quality jewelry with sustainable high trend design. We are one of the most sought after jewelry boutiques in Del Mar, California, and proud to have served thousands of customers with our superb range of amazing fashion and bridal jewelry. We have a full inventory of necklaces, bracelets, chains, earrings, lockets, pendants and rings. If you’re looking for a personalized touch, we also offer a unique line of charm necklaces and keychains.
Where is Bon Jewels jewelry made?
The large majority of our jewelry is made locally, in San Diego, California.
Where are you located?
Our storefront is located in Flower Hill Promenade, Del Mar, California, right off the Interstate 5 freeway. You can find us at 2650 Via De La Valle, C155, Del Mar, California.
Can I visit your store to see the jewelry?
Experience our award winning showroom of on trend fashion and bridal jewelry, Monday thru Saturday from 10 am to 6 pm, or Sunday 12 pm to 5 pm.
Is there sales tax online?
Yes.
How can I get an item repaired?
Please call Bon Jewels at 858-755-5588 for a quote. All repairs are handled on a case by case basis.
What if I need my diamond ring resized?
Call Bon Jewels at 858-755-5588 for a quote.
Can I customize a piece of jewelry?
Yes, at Bon Jewels we specialize in customized jewelry. Any of our designs can be made in any metal, any size, and can accommodate any gemstone. Check out Bon Jewels Girly Boutique’s eclectic collection of tasteful, trendy, impressive and affordable jewelry in store or online.
Can I choose to buy a loose diamond, loose gemstone, or a setting without a stone?
Yes.
What is the Bon Jewels Refund Policy?
All sales are final and we do not accept returns or exchanges. However, if any of our guarantees are violated, we will gladly make it right as quickly as possible! Simply contact us at our store, and we will get you taken care of immediately!
How do I create an account?
First, click ‘Login/Register’ on the top right corner of the site. Next, choose ’Free Register’ to start the process. Once there, enter your email address and create a password. Complete the process by clicking ‘Submit.’ You will receive a confirmation email.
How do I reset my account password?
Go to the account sign in page. Click ‘Forgot Password?’ then enter the account email address. Click ‘Reset My Password.’ Once you receive the email, open it and click the password reset link. Type in the new password and confirm. Congratulations! You have a new password.
What sizes are your rings available in?
Our rings are available in multiple sizes.
Will my item be the same as the one displayed on the website?
Yes. Be aware that many of our pieces are hand-made, which can lead to unique differences between individual items.
Are your gemstones treated or modified?
Throughout the jewelry industry, many gemstones undergo some form of treatment to enhance their appearance or durability. Therefore, you should assume that any gemstones you purchase from us are treated. For more details you can call 858-755-5588.